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 the
strategic problem solver is like an expert sailor
who, in the middle of the ocean, tries to preview
and to program his own actions on the basis
of the conditions of the sea in that moment.
He must preview the rising of unexpected events
and to prepare himself to face them trusting only
on his "operating knowledge", not on the absolute control
of the events. Not only, but it does not know
and cannot know either the deep truth of the sea
or the reason of its changes.
Nevertheless with this his limited acquaintance
to "how to do" he crosses the oceans
and he faces the storms always adapting
his acting to the changing of the events.
In order to stand a world in a faster
and faster evolution, the companies need continuous strategic changes.
When the changes do not take place or they happen in the inadequate
way, the organization is beginning to have problems, in other words
it becomes ill. And then the company must find effective new
solutions in quick times, or die.
Giorgio Nardone and his collaborators expose in this volume their model
of problem solving based on a ten years experience of resolutive participation
of business problems, and guide the reader to the discovery of an advanced
method for the topic solution of problems and the attainment of specific
strategic objectives.
Through
examples of concrete cases of participation in various organizational
businnesses (from small companies to great organizations, from financial
systems to no-profit systems, from cooperatives to military structures)
the "doctor" called to "cure" a company
will find one of the most refined applicative evolutions of the so-called
School of Palo Alto in this job.
Beyond by the adviser called to unblock a disfunctional situation inside
of a company, the techniques of problem solving exposed here could be
used also by the manager that wants strategically to ride the waves
of the continuous change of the markets, the productive systems and
the interpersonal relations inside and outside of the organizations.
Because the modern strategic thought is "the art to resolve
complicated problems by means of apparently simple solutions",
that is to obtain the maximum making the minimum.
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